Frequently Asked Questions
Everything you need to know about your next favorite carryall.
What materials are used in Lunchbox Packs?
Our packs are crafted from premium, water-resistant vegan leather and reinforced ballistic nylon to ensure durability without compromising on style.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original, unused condition with all tags attached to qualify for a full refund.
Are the interior linings insulated?
Yes, our signature collection features high-density thermal insulation designed to keep your contents at the desired temperature for up to 6 hours.
Do you offer a warranty on your products?
Every Lunchbox Pack comes with a 1-year limited warranty covering manufacturing defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay.